Please see below a list of services all available now at Ford Birmingham.
I spoke to the warranty people from and they advised me to take it into a dealership and they would sort the issue. I rang and booked it into Bristol Street Ford in Birmingham and had an appointment for Wednesday. I then had a phone call from a Sales Executive who was dealing personally with me, he advised me he had spoken to the warranty company and they advised it was not covered due to it being a lighting issue. The warranty company then suggested that I speak to where I purchased the car originally to see if they would be able to assist. The bill for the repair was £370 aprox, he spoke to where I purchased the car at length and was able to get them to cover the cost of the repair.
He has been absolutely fantastic throughout the whole process of me having no car, he has kept me updated and always called me to keep me in the loop with what was going on. I normally get myself stressed when I am without a car, but his regular updates kept me calm and well informed. He has opened my eyes and made me have a really positive action in dealing with Ford, and this dealership in particular, so much that I have a 3 year service plan and I will be booking it in at this dealership with them, due to his superb customer service.
I have already recommended this dealership to family and friends.
N Weston, Ford Birmingham
Thank you for helping my wife by sorting out her tyre and checking the steering as so on - very impressive considering her car is not a Ford and most importantly quickly to allow her to collect our 3 year old grandchild from nursery. Their prompt action was very much appreciated. You did a great job and it deserves to be recognised.
I Young, Ford Birmingham
This is a note to say how pleased and grateful I have been for the way in which I have been looked after me over the years and particularly in recent days.
Despite the fact that I only visit maybe once or twice a year, I am always greeted by name upon entering the showroom and personally.
My latest visit was for an MOT and last weekend I dented my car on a supermarket trolley I was put in touch with an excellent body shop and the issue was sorted out in time before the cars MOT.
Again a big thank you to the staff.
Gunn, Ford Birmingham
I would like to thank the sales executive for the professional, efficient and friendly way in which he helped us to purchase our new car. This is the reason we came back to him for this car, having previously purchased from him before three years ago and received the same courteous and helpful professionalism then. Once again many thanks.
R Niven, Ford Birmingham
I would like to thank the Service Team for their continual wonderful service over the years. Praise is long overdue.
C McCann, Ford Birmingham
On the hunt for a Ford? Then have a look at the catalogue of Fords available at Bristol Street Birmingham, with new models available, including Ecosport, Focus, C-Max, Grand C-Max, Kuga, and Mondeo, as well as a long list of used cars and Ford vans. With such a diverse selection of vehicles we are confident we have the car for you. All our cars are available for a highly competitive price, and we also offer a range of finance options to help ensure you can leave with the car of your dreams.
We are easy to find in a great location, just off the A4540 and not far from the Birmingham Hippodrome. We supply to customers from all over the West Midlands, including Smethwick, Dudley, West Bromwich, Sutton Coldfield, Hollywood, Handsworth Wood, Halesowen, and the general wider Birmingham area. Our dealership has a great number of facilities which mean that even if you already own a Ford we can assist you. We offer fleet services, MOT testing, a bodyshop and we even sell spare parts for our vehicles to name but a few of our additional services. With all these under one roof, we are the go to dealership for Ford lovers in Birmingham.
At Bristol Street Motors we are committed to bringing you top quality customer service as this is in our eyes essential to ensuring you leave with the car that's right for you. Our staff are informed and ready to help to call us or visit our store to see how we can help you. Whether you're in Solihull, Marston Green, Kidderminster or even Wolverhampton, we'd love to hear from you.