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Experts in electric vehicles

Electric vehicles, known as BEVs or EVs, generally need less maintenance than conventional petrol or diesel cars*. But that doesn't mean they're maintenance free. Safety systems and battery condition still need to be checked by qualified technicians. And at Vertu Motors, you can be sure your EV will receive the best of care.

Typical EV service checks include brake pad wear and periodic brake fluid changes. Safety items also include tyres, lights and suspension components. Pollen filters for the heating and ventilation system need to be replaced. Some EVs also use coolant to keep the battery in the right operating temperature and this can only be accessed by qualified technicians.

Following your EV's service schedule will ensure it's safe and running correctly. Booking your services with Vertu Motors will also maintain your warranty cover keep your EV in peak condition.

* A study by Go Ultra Low found service and maintenance costs can be up to 23 percent lower for electric cars over a typical three-year, 60,000-mile ownership period.

Hybrids and plug-in hybrids

Hybrid vehicles (HEVs) use electric motors to supplement the output of a petrol or diesel engine. Some plug-in hybrid vehicles (PHEVs), can also drive over 30 miles or more in silent EV mode, making them ideal for short commutes and journeys. Like conventional petrol and diesel cars, hybrids have service schedules to maintain the vehicle's safety and performance. The battery and electric motor are usually maintenance free, but still need to be checked over by qualified technicians.

Making the most of your EV

As with any piece of technology - phones, tablets, and computers - these often require regular software updates. Your electric car is no exception.

Manufacturers are constantly working to enhance EV technology, to improve efficiency and performance. During your service, our technicians will ensure all electrical systems are working. This is done using the latest diagnostic technology for the best results.

Equipped to handle high voltages

An EV's electric motors have a separate high voltage loom - some premium models operate on 800V. Technicians with specialist qualifications work in a separate area within the workshop where the vehicle's systems can be checked in safety, using the manufacturer's own diagnostic equipment. At Vertu Motors, you can be sure your EV will be correctly and safely serviced.

Want to know more about servicing your Electric Vehicle or Hybrid? Follow the links to book a service or chat to one of our service advisors.

Servicing electric and hybrid vehicles - FAQs

Does my EV need regular servicing?

Many EVs have longer service intervals that conventional petrol or diesel cars, but you should always check with the manufacturer's recommended intervals. If in doubt, give the service team at your local Vertu Motors a call.

Do 3 year old EVs still have to pass the MOT test?

The MOT checks safety-critical areas like brakes, tyres and lights, so the answer is yes - EVs must pass an MOT test after three years and every year thereafter. Obviously, there are no exhaust emissions to check! Hybrids and plug-in hybrids also must have an annual MOT check once they're 3 years old.

Can any workshop repair electric vehicles?

Electric vehicles have a high voltage circuit that should only be checked by a qualified technician, working in a separate earthed area. At Vertu Motors our EV-trained technicians have a minimum EV Intermediate qualification from the Institute of the Motor Industry or its equivalent from the vehicle manufacturer. We also use the manufacturer's own diagnostic equipment. All cars, not just EVs, depend more and more on their software so having the right tools and training are more important than ever.

How long should an electric car's battery last?

Typically, the battery of an EV is guaranteed for 8 years or 100,000 miles - but check with us for your vehicle's specific guarantee terms. In practice, EV batteries will continue to give good service long after that - according to EDF, the current thinking is that batteries will last between 10-20 years before they need replacing. Over time, the battery performance does deteriorate a little - so when we service your EV we'll give you a full printout of the condition of your battery. That also applies to our used EV sales.

My electric vehicle's range isn't consistent - is this a fault?

Your EV's software will estimate your range based on several factors. Range is reduced in cold weather - it affects the battery output, and you're likely to be using the car's heating and defrosting systems more too. So don't worry if the range seems lower than usual in winter. If the problem persists or gets worse, we'll be happy to check it out.