You can’t predict when an accident might happen, but with Accident Assist from Vertu, you’ll know what to do next when it does.
Our team of friendly advisors are here to support you from the moment you call. We handle every detail of the repair so you can relax in the knowledge your vehicle is in good hands.
Accident Assist from Vertu’s skilled technicians will repair your car at one of our manufacturer-approved accident repair centres using genuine parts to ensure your car is returned ‘as new’.
You take good care of your vehicle, so we'll take good care of it too.
It’s important to know that whoever you’re insured with, you have the right to your choice of accident repair centre - even if the insurer suggests you use their choice of repairer.
Accident Assist from Vertu has everything you need to ensure your vehicle is returned to an immaculate ‘as new’ standard.
The work will be carried out by skilled technicians, who follow the repairs process as set by the original manufacturer using genuine parts.
If the accident is not your fault, our advisors will book your vehicle into an approved accident repair centre and arrange an estimate. Once approved, the repair can go ahead.
In the meantime, you’ll be provided with a complimentary like-for-like courtesy car so you can get back on the road in no time.
If you are at fault for the accident, we will arrange approval from your insurer before proceeding. While your car is being repaired, a courtesy car can also be provided, however a like-for-like equivalent vehicle is not guaranteed.
Whatever the circumstances, Accident Assist from Vertu is here to handle every detail and arrangement, all so you don’t have to.
A level of customer service that is second to none.
We operate a network of bodyshops across the UK.
Utilising all the latest equipment and factory-trained technicians.
Each of our bodyshops have at least one manufacturer approval.
Each Vertu Accident Repair Centre comes with the assurance of official manufacturer approval at every site.
This OEM Approval* means our technicians follow the standards and practices set out by the manufacturer and fit genuine parts to ensure your vehicle is returned ‘as new’.
*Original Equipment Manufacturer Approval
Why Choose Accident Assist from Vertu?
Where is Accident Assist from Vertu Available?
What are the Benefits of Repairing My Vehicle with Genuine Parts?
Will I Get a Courtesy Car While Mine is Being Repaired?
Will Accident Assist from Vertu Help if I am at Fault for an Accident?