Bristol Street Motors is now Vertu!

Still the same great team and service - online, on the phone and in our dealerships.

97% of Customers Would Recommend Us* 14 Day Money Back Guarantee Free Home Delivery Up To 30 Miles*

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Contact Us

Whether you need some help to find your next car, motorbike or van, or you'd like to let us know what we do well or how we could do better... we'd love to hear from you. Vertu is committed to providing an exceptional customer experience, and this is made possible by receiving and acting on the feedback we're given by you.

There are a number of ways you can contact us which can be found on this page, along with a list of our services and products with their own corresponding number - so you can get straight through to where you need to be, without being passed from pillar to post.

Our dedicated support teams are available to help you 7 days a week.

We look forward to hearing from you.

Looking for something in particular?

Customer Services

We would like to hear all of your feedback - whether you've had exceptional customer service or feel that we could have done better. We're here for you, and we're all ears. For additional information please visit our dedicated Customer Services page.

Sales

Our dedicated Internet Sales Team are committed to helping you with all sales related queries, including New Cars, Used Cars, Motability and our Go Green range.

Opening times are 8am until 9pm.

Aftersales

Whether you would like to book your car in for a service or MOT, book in for an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help.

Priority Service Plan

Whether you drive a new or used vehicle, our Priority Service Plan lets you spread the cost of your servicing, with manageable monthly payments. There's no contract either - you can cancel at any time. Click here for more details.

Parts & Accessories

Vertu can supply a wide variety of parts and accessories for your vehicle at extremely competitive prices. To see what we can do for you, please call the number below.

Media Enquiries

Want to talk to us about any media opportunities? Our Media Enquiries line will be happy to take your call. We look forward to discussing opportunities for exposure to help showcase our brand far and wide. If you have something you'd like to discuss, give us a call!

Vertu Careers

We have nearly 6,500 dedicated colleagues nationwide. If you think you have what it takes to join the team, click the link below to visit our dedicated careers website.

Sell My Car

Considering selling your car? Our team is on hand to provide expert support. Our 3-step process ensures a simple and stress-free transaction: Value it. Book it. Sell it. There's no obligation to sell, no administrative fees, and your valuation remains valid for 7 days. If you require any assistance, please contact us. 

Do you require a specific dealership?

If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts.

Locate your nearest service centre.

FAQs

For general queries please check out our FAQ page

Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA .

Plus, if you're looking to sell your car, we can help. Get a free car valuation through our Sell My Car tool - your motor could be worth more than you think! With expert valuations, powered by data that's updated every day - we guarantee you will get an accurate price that reflects the current market. It has never been easier to sell your car.

Make a general enquiry

If you're not totally sure what you're looking for or you'd like to contact us with a general enquiry, our friendly team is here to help.

Your Details

Title must be entered
Please enter your full name
Email Address must be entered
Contact telephone number must be entered
Please Enter Your Comments

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a sales enquiry

Seen something you like? Your local friendly experts are here to answer any questions!

Your Details

Title must be entered
Forename must be entered
Surname must be entered
Mobile Telephone must be between 10 and 11 digits and start with a 0.
Email Address must be entered
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a servicing enquiry

If your car is ready for a service, we're here to help book you into the service centre of your choice, at a time that suits you - with no upfront payment required!

Your Details

Title must be entered
Please enter your full name
Post Code must be entered
Contact telephone number must be entered
Email Address must be entered
Please enter a vehicle registration
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.