A message from Robert Forrester, CEO of Vertu Motors plc.

Contact Us

Whether you need some help to find your next car, motorbike or van, or you'd like to let us know what we do well or how we could do better... we'd love to hear from you. Vertu Motors is committed to providing an exceptional customer experience, and this is made possible by receiving and acting on the feedback we're given by you.

There are a number of ways you can contact us which can be found on this page, along with a list of our services and products with their own corresponding number - so you can get straight through to where you need to be, without being passed from pillar to post.

Our dedicated support teams are currently working remotely, but they're all still available to help you 7 days a week.

We look forward to hearing from you.

Looking for something in particular?

Customer Services

We would like to hear all of your feedback - whether you've had exceptional customer service or feel that we could have done better. We're here for you, and we're all ears.


Our dedicated Internet Sales Team are committed to helping you with all sales related queries, including New Cars, Used Cars, Motability and our Go Green range.

Opening times are 9am until 9pm.


Whether you would like to book your car in for a service or MOT, book in for an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help.

Priority Service Plan

Whether you drive a new or used vehicle, our Priority Service Plan lets you spread the cost of your servicing, with manageable monthly payments. There's no contract either - you can cancel at any time. Click here for more details.

Parts & Accessories

Vertu Motors can supply a wide variety of parts and accessories for your vehicle at extremely competitive prices. To see what we can do for you, please call the number below.

Vertu Careers

We have nearly 6,500 dedicated colleagues nationwide. If you think you have what it takes to join the team, click the link below to visit our dedicated careers website.

Do you require a specific dealership?

If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts.

Locate your nearest service centre.


For general queries please check out our FAQ page

Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA .