Whether you need some help to find your next car, motorbike or van, or you'd like to let us know what we do well or how we could do better... we'd love to hear from you. Vertu is committed to providing an exceptional customer experience, and this is made possible by receiving and acting on the feedback we're given by you.
There are a number of ways you can contact us which can be found on this page, along with a list of our services and products with their own corresponding number - so you can get straight through to where you need to be, without being passed from pillar to post.
Our dedicated support teams are available to help you 7 days a week.
We look forward to hearing from you.
Looking for something in particular?
Customer Services
We would like to hear all of your feedback - whether you've had exceptional customer service or feel that we could have done better. We're here for you, and we're all ears. For additional information please visit our dedicated Customer Services page.
Sales
Our dedicated Internet Sales Team are committed to helping you with all sales related queries, including New Cars, Used Cars, Motability and our Go Green range.
Aftersales
Whether you would like to book your car in for a service or MOT, book in for an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help.
Priority Service Plan
Whether you drive a new or used vehicle, our Priority Service Plan lets you spread the cost of your servicing, with manageable monthly payments. There's no contract either - you can cancel at any time. Click here for more details.
Parts & Accessories
Vertu can supply a wide variety of parts and accessories for your vehicle at extremely competitive prices. To see what we can do for you, please call the number below.
Media Enquiries
Want to talk to us about any media opportunities? Our Media Enquiries line will be happy to take your call. We look forward to discussing opportunities for exposure to help showcase our brand far and wide. If you have something you'd like to discuss, give us a call!
Vertu Careers
We have nearly 6,500 dedicated colleagues nationwide. If you think you have what it takes to join the team, click the link below to visit our dedicated careers website.
Sell My Car
Considering selling your car? Our team is on hand to provide expert support. Our 3-step process ensures a simple and stress-free transaction: Value it. Book it. Sell it. There's no obligation to sell, no administrative fees, and your valuation remains valid for 7 days. If you require any assistance, please contact us.
If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts.
Locate your nearest service centre.
For general queries please check out our FAQ page
Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA .
Plus, if you're looking to sell your car, we can help. Get a free car valuation through our Sell My Car tool - your motor could be worth more than you think! With expert valuations, powered by data that's updated every day - we guarantee you will get an accurate price that reflects the current market. It has never been easier to sell your car.
If you're not totally sure what you're looking for or you'd like to contact us with a general enquiry, our friendly team is here to help.
Seen something you like? Your local friendly experts are here to answer any questions!
If your car is ready for a service, we're here to help book you into the service centre of your choice, at a time that suits you - with no upfront payment required!