A message from theRobert Forrester, CEO of Vertu Motors plc.

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Customer Testimonials

Showing 1 to 12 of the first 500 testimonials that match your search

Collected my lovely new Honda jazz on Friday - I dealt with the Sales Executive from the very first phone call about the possibility of changing from my existing Honda Jazz to the new Hybrid. The Sales Executive made the whole experience excellent from start to finish. The way in which they dealt with me on the telephone to find out what I would be looking for in a new car was brilliant. So when I arrived for my appointment with them at the showroom they already had a good idea what they needed to show me and to discuss my options. The Sales Executive has an excellent customer service manner in the way in which they listened to me and answered my questions and then came up with solutions. Although on this day I couldn't complete the sale because the outcome wasn't quite right financially for me the Sales Manager contacted me and we discussed some further options which worked out better for me and the sale was agreed. This was was an excellent outcome for me. Good team work. The Sales Executive kept me up to date with the delivery of my new car. The collection of my new car was fantastic. I loved the way the Sales Executive sent me a video showing me around my car before I got there - this was great as there was a strong possibility that it was going to rain at the time I was due to collect the car. But as it happened the rain stayed away and the Sales Executive still spent valuable time with me going through the controls etc. I must say that the Sales Executive has a brilliant attitude to customers they are so welcoming, friendly with a very positive and professional manner also. All in all the whole experience was superb. Thank you and well done.
Mrs Healy
Honda Newcastle
I felt compelled to write this email as I want everyone to know how fantastic customer service and the service department are at the Beaconsfield branch. From the first initial phone call, the Service Advisor that took my call was super helpful and understanding, to taking my car in where I was greeted with a warm welcome and total professionalism. Awesome! Can't sing their praises enough. It's Mercedes all the way for me now, and that's because of their amazing aftercare! Thank You so much Mercedes of Beaconsfield.
Mrs Burton
Mercedes-Benz of Beaconsfield
Was a pleasant buying experience from start to finish. Always been impressed with the level of professionalism and high quality service provided with the garage. This is my second car from here now and will definitely be back!
Mr Drew
Honda Lincoln
Excellent service from the Sales Executive from the day and came to test drive the vehicle, to the day we drove our new car home. Thank you to the Sales Executive and Honda Lincoln.
Miss Wright
Honda Lincoln
Came to this dealer to have look around a specific Honda CRV, after a period of time was approached by a Sales Executive who was available to give us advice and answered questions about said vehicle. They then showed us a vehicle which had not long been in their possession which, was exactly the right vehicle we were looking for as in price and year of registration. After making an appointment for a test drive we decided to purchase this vehicle, the Sales Executive made it an easy process and within one week we are now the proud owners of the vehicle .
Mr Wright
Honda Doncaster
I would like to thank the Sales Executive & Honda for the total professionalism to help us find a new car. Their outstanding knowledge of the range of vehicles that was available to us, all the queries we had were dealt with and the aftersales they have done is fantastic. Keep up the great customer facing, see yous soon.
Mr Stewart
Honda Newcastle
Very Nice Sales Person. When they explained about the Deals on the car they were very helpful and provided an excellent service, we would like to deal again with Mercedes.
Mrs Mulamalla
Mercedes-Benz of Slough
Thank you so much to the Sales Executive! You have given me a great service and great experience for my first Car. Thank you for all the help, much appreciated. I will recommend other people. Thanks again Li Liu
Miss Liu
Honda Newcastle
I have today completed the purchase of my third Mercedes with a Sales Executive at Mercedes Ascot. I would like to thank them for their diligence, helpfulness and patience in getting the sale completed. I would recommend them to anyone thinking of buying a Mercedes.
Mr White
Mercedes-Benz of Ascot
I would like to thank the Head of Business of Mercedes Benz Ascot for the effort they made to recitfy issues in relation to my car purchase, and from the time they stepped in, immediately transformed the purchase of the vehicle to a good experience. They are professional, understanding, courteous, friendly and a very nice person and goes out of their way to ensure that the customer is happy. It was a pleasure to meet and deal with them. They are a true asset to your organisation. Thank you!!! Regards.
Mr de Silva
Mercedes-Benz of Ascot
Excellent customer service as always from the sales exec, 10 out of 10.
Mr Cattrall
Honda Doncaster
Both sales execs who looked after the purchase were amazing. Very professional, polite and couldn't do enough to help. A true credit to your company.
Mr Owen
Honda Lincoln