Do Motability cars have to be serviced?
Just like any other vehicle, your Motability car needs regular servicing to keep it running at top performance. Regular servicing in-line with the manufacturer's recommended schedule is also part of your leasing agreement.
At the beginning of your lease, you'll be assigned a specific dealership, also known as your managing dealership. Any servicing or MOTs will be carried out at your managing dealership.
Do Motability cars need an MOT?
Standard Motability leases are three years, and your car will only need one MOT just before the end of your contract. If you decide to extend your Motability lease, your car will need an MOT every year thereafter. Your managing dealership will be in touch when your MOT is due to book an appointment.
Do I need to pay for a service or MOT on my Motability vehicle?
At the beginning of your lease a servicing schedule will be agreed, which will be at set times throughout your lease or mileage specific. Any servicing or MOTs are included as part of your worry-free package.
What happens if my Motability vehicle fails its MOT?
If your Motability vehicle fails its MOT, don't panic. You'll receive a failure report from your qualified nominated MOT tester, who will be able to advise you on the next steps.
Any issues that resulted in the failure will need to be repaired before an MOT re-test is carried out.
Do I have to pay for repairs on my Motability car?
General wear and tear items are covered by the Motability Scheme. However, if the damage is more substantial, it's likely that you'll need to make a claim through your RSA Motability insurance policy.
Keeping RSA Motability updated with any vehicle issues, including cosmetic or mechanical issues, helps you keep on top of any problems that might occur.
What happens if my Motability car gets written off?
If your Motability car gets written off, you'll have full support from RSA Motability who'll be able to help you navigate this difficult time.
Your Motability car will classify as a total loss if it's stolen or involved in an accident where the damage is unrepairable. This classification can take up to five days for an accident, or up to three weeks if stolen.
The RSA Motability total loss team will keep you updated every step of the way and request any further information needed.
RSA Motability will also be able to help you to:
- Organise a hire car
- Submit a new Motability application
- Settle the previous vehicle's contract
I've been involved in accident - what should I do?
If you are involved in an accident, you should always contact RSA Motability as soon as possible, even if there's no visible damage to your vehicle. RSA Motability will be able to help you manage the situation and give you advice on what to do next.
You can also check your insurance booklet for a full breakdown of what is covered.