Customer Testimonials

I would just like to say thank you for the exceptional service I received from your staff after booking my CR-V in for a misfire. An appointment was made the same day I arrived early and was seen to within minutes, I was only there 30 minutes in that time the mechanic had test driven car diagnosed fault and applied software update which up to now seems to have solved misfire. Many thanks once again.

Amazing service! Love my new car! Thanks so much

Amazing service and staff, couldn't help more! Made buying my first car so easy!

Only had my car 5 hours and im totally in love. The staff could not be more helpful if they tried. This is my 4th car from this dealership and I wouldn't go anywhere else. Thank you to the Salemen and the Business Manager for all they've done. Fantastic service. Highly recommended.

I first came into contact with Honda Doncaster last summer and bought the above car. Well what can I say, the salesman was truly fantastic and I have to say that I was somewhat surprised at the courtesy and professionalism! Having come across a few 'cowboy' salesman during my years of driving. I again came into contact with the same team as I needed a MOT for my car. Well what a 'Dream Team'! Brilliant, friendly, superb service from everyone. My car came out spotless having been given a good valet inside and out. I would be enormously grateful if you would please pass on my thanks to them all..and give them a pat on the back. I will continue to use Vertu Honda and have highly recommended them to all my family and friends. Words fail me as I cannot praise them all enough! As I have already stated, 'A Dream Team'

In July 2006 I bought my first Honda, an Fr-V CTDi Diesel Sport from what was Honda Grantham, now Vertu Honda Grantham. That was a decision I have never regretted and indeed have always been delighted I made. The car is now over 10 years old, has over 110000 miles on the clock and has been almost completely trouble free (two interior and one front side lamp bulbs isn't bad!) As important as the car has been, what has been equally, if not more so, is the exemplary treatment and service I have had from the garage in Grantham. The car has been serviced annually by them and has had winter service checks by them. In fact, I would not let another mechanic touch the car (other than in a dire emergency, and you don't get those with Honda!). Jobs are always done thoroughly, and the car is always ready on time. My car has just had its annual service and MOT and valet and when I drove it home it felt as if it had been restored to as near as possible its original condition. It even smelled like new! The premises are a pleasure to visit, all the staff are friendly and go out of their way to make you feel welcome. Everyone speaks to you. When I bought the car, the Sales Manager is now General Manager, and the way the garage is run is, I think, a credit to him. I decided to send you this email because it was fresh in my mind having just had the car serviced. So often one reads of appalling service people have received from garages, and I think it is only right that the good ones should get some credit, and Vertu Honda Grantham is a REALLY good one.

The experience at Vertu Honda Sunderland was fantastic because the staff a extremely helpful!

Top service once again from the guys at Honda Boston today, thanks all.

10/10 for customer service at Honda Newcastle over the last few days. Shout out to the Service Advisor at the service desk.

We received excellent customer service from the Salesman at Honda Newcastle. He is an asset to the company and we look forward to dealing with him again in the future.

Was made to feel welcome from reception to final collection. Liked the 'unveiling' touch when collecting the vehicle. So far, so good!

I would like to give thanks and praise for the wonderful experience I had picking up my new car. All the staff in the garage are so friendly and committed to the cause of keeping the customer happy. My Salesman was really great, helpful, correct manner and genuinely ensured that all concerns were addressed. Well Done to All!!

Hi, I popped in today without any notice to look at a CR-V as a potential buy. I have to say I have never in my life had such exceptional and friendly service at a car dealership. The Salesman went totally out of his way to show me what was available. A really unbelievable level of service. I have been totally blown away today. Amazing, thank you.