Customer Testimonials

I would just like to say thank you for the exceptional service I received from your staff after booking my CR-V in for a misfire. An appointment was made the same day I arrived early and was seen to within minutes, I was only there 30 minutes in that time the mechanic had test driven car diagnosed fault and applied software update which up to now seems to have solved misfire. Many thanks once again.

Thank you! The service was excellent and I am 100% happy with Durham Honda.

Matthew and Tim could not have made things easier or more pleasant. I really feel they went the extra mile (or two even!). I cannot thank them enough for making what could have been a personal ordeal for me into a very pleasant experience and more to the point I love my new Jazz!

Just collected my CRV from servicing. Delighted once again with the way I was treated from my initial meeting with Michelle all the way through to collection. The bill was explained in detail and what work was done. What a heart warming Honda experience. Thank you one and all.

Had my Honda Insight serviced at your Newcastle branch. Just wanted to let you know how impressed I was with your high standard of customer service. Hayley on the service desk could not have been more helpful and welcoming. She was also very patient in answering my technical queries.

Nik was waiting to greet us us when we arrived to purchase our Civic. He was a very personable young man who took us efficiently through the arrangements for our purchase. He was very knowledgeable and made us feel valued. He took us carefully through every aspect of the vehicle so that we felt extremely comfortable to drive the car away. Well done and thank you Nik and all at Mansfield Honda.

The staff we're smart, pleasant, helpful & professional. The car was well presented, my 8 year old grandson was with us and he was made to to feel welcome & entertained. I may have to go back to go through a couple of things, but the garage staff were excellent.

This is the third new Honda I have bought at the Durham Honda dealership. The staff are always friendly and professional.

I was treated very well by very pleasant sales people who listened to my needs, ensured that I understood everything and were very patient while giving explanations.

It is rare indeed to find a car dealership offering such high standards of customer care and attention, which Durham Honda maintains consistently. The appearance and cleanliness of the showroom, customer focus shown by staff, and quality of vehicles on sale ensure that this is my first port of call when considering the purchase of a new car. Having recently taken delivery of my second new Honda, I would like to mention Margaret, who once AGAIN made the whole experience of test-driving, purchasing and taking delivery, a totally hassle-free pleasure. I was kept informed of the progress of the cars delivery, enjoyed tea and biscuits during the hand-over process and received two follow-up phone calls to confirm that I was happy with the car, its condition and performance. Well done Margaret and Durham Honda and thank you for the Champagne!

First Honda after many years of owning other makes. Extremely happy and delighted with my Honda Jazz. Should have bought this make years ago. The staff, down to the cleaning lady, were all very helpful and friendly. Many thanks to all staff at Abbey Road. The premises were immaculately clean.

The staff at the dealership all treated me with friendliness and helpfulness. All my questions were answered promptly and expertly. I was kept informed through out the purchase and delivery. All of my needs and requirements were met. The new car was presented perfectly (it was as good as winning the lottery).

Excellent staff, with an ethos of old fashioned customer service.