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Vertu Motors Pay Later Agreement

Thank you for choosing the Vertu Motors Group for aftersales services and Vertu Motors PLC to fund your aftersales invoice with an interest free finance agreement (Vertu Motors Pay Later).
This is a credit agreement between you and us. When we use 'us', 'we' or 'our' in this document, we mean Vertu Motors PLC (company number: 05984855) whose registered address is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA. When we use 'you' in this document, we mean the person named below who has agreed to this Vertu Motors Pay Later agreement.
Where you enquire about Vertu Motors Pay Later, we will ask for consent to carry out a soft credit search using a third party credit reference agency to obtain a credit score for you. If you agree, we may use this credit score to determine if we offer Vertu Motors Pay Later to you. If you do not agree to a soft credit search, we may not be able to offer Vertu Motors Pay Later to you.
We can provide you with the credit score we have obtained for you on request, although this will only be visible to certain colleagues. You will be able to challenge your credit score with the credit reference agency if you believe it is inaccurate.
By entering into this Agreement by return of an SMS text, and providing your card details, you:
  • Confirm you are a United Kingdom resident and are 18 years of age or over
  • Confirm you have a valid bank payment card to use for Vertu Motors Pay Later which must be in your name, have not expired and have an expiry date beyond the period of this Vertu Motors Pay Later finance agreement.
  • Confirm the card you use will have enough money available to cover all the Vertu Motors Pay Later instalments
  • Agree to these Terms and Conditions.
  • Acknowledge and confirm your consent for us to pass your personal information to Experian and Evolution Funding Limited (or other similar credit agencies) to enable them to provide us with a credit score for you.
  • Confirm that you wish to set up the payment plan summarised below, and become responsible for its payment in full even if the invoice is in a different name to yours.
No interest or other amounts will be payable on the invoice amount if payments are made when due.

Cancellation or paying off your balance

If you want to pay off your balance or cancel this Agreement, you can do so at any time by contacting Vertu Motors PLC on +44 191 491 7817, or via email at [email protected].
On cancellation (for any reason), you are responsible for paying the outstanding balance of the Invoice Amount in full. You will be able to pay by card immediately or we can provide our bank account details for a direct bank transfer. If a payment is made earlier, and the balance cleared we will not continue charging your card.

Terms & Conditions

  • Fees

    • How you use Vertu Motors Pay Later:
      • you can pay for our aftersales services by dividing the cost into 3 or 5 equal instalments (as agreed with us above);
      • we will not charge any interest, fees or other charges for using a debit or credit card by Vertu Motors Pay Later although your bank might charge you interest or other fees.
    • Vertu Motors Pay Later accepts most cards except prepaid cards. We may also not accept a card that is due to expire in the near future. We will let you know if your card has not been accepted.
  • Repayments

    • The dates and amounts of your payments are set out above.
    • You acknowledge and agree that payments will be taken by way of recurring card payment using the payment card details you supply to us. We will electronically debit the amount of each payment from your nominated card on the dates shown above, together with any other amounts due under the Agreement (such as an unpaid late payment charge).
    • If you default on a payment, we will use our reasonable efforts to contact you to find out why you have been unable to meet your payment obligations, and we may, but do not have any obligation to, agree alternative repayment arrangements.
  • Other Charges

    • If you fail to adhere to the agreed payment terms, we will charge you;
      • £12.00 on each occasion you fail to honour a payment within 7 days of the due payment date;
      • the reasonable expenses and costs that we may incur in tracing you if you move address without first notifying us; and
      • the reasonable expenses and costs (including legal costs) we may incur in taking other steps to enforce our rights (such as instructing a third-party debt collector or taking legal proceedings) against you under this Agreement.
    • While we will not charge you any interest or transaction fees, your card issuer may charge interest, or other charges, in line with the terms and conditions of the agreement between you (the cardholder) and them (the card issuer). We are not liable for any fees charged to you by your card issuer.
  • Changes to the Agreement

    • You may amend the payment card details we hold for you using the following contact details:
      • in person at your dealership;
      • by post at Vertu Motors Pay Later, Vertu Motors PLC, Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA
      • online at https://www.bristolstreet.co.uk/
      • by email to [email protected]
      • by telephoning us on +44 191 491 7817
    • 4.2. You must inform us immediately of any changes to your card details or any other changes in circumstances which may affect your ability to make payments under this Agreement.
  • Missing Payments Warning

    • Missing payments could have severe consequences, including legal proceedings. It could make obtaining credit in the future more difficult and/or more expensive as it will adversely affect your credit record.
    • As payments are collected by recurring card payment, a failed payment (for example if there are insufficient funds in your account to pay it) may result in you incurring failed payment charges from your bank.
  • Payment Authority

    • By agreeing a Vertu Motors Pay Later plan with this you will create a Continuous Payment Authority and acknowledge and agree so that we can collect payments automatically, in accordance with these Terms and Conditions, from the supplied card and any other payment cards you nominate for the purpose of repaying the Invoice Amount.
    • On each payment date we will attempt to collect the amount due (being the payment amount due together with any late payment fees you have incurred). If this fails, we will notify you and then make a further attempt to collect after 14 days, unless we have agreed an alternative repayment plan with you.
    • If we are not able to collect a payment and you remain in arrears 14 days after the relevant payment date, we may make further attempts, twice per week on Wednesday and Friday for up to five weeks, (including any late payment fees). We will also continue to attempt to contact you to discuss your arrears.
    • If you wish to cancel the authority provided to us, you may do so at any time by contacting your bank directly, or by contacting us, using the contact details provided above. If you do cancel, you acknowledge and agree this will not impact on your obligations under this Agreement and you will be responsible for paying the outstanding balance of the Invoice Amount (and any late payment fees) in full immediately.
  • Termination

    • Where you have defaulted on your payments or we become aware that you provided false information to us in your application, we may terminate this Agreement, without further liability to you and you acknowledge and agree that the outstanding amount owed by you under this Agreement will become immediately payable in full.
  • Data Protection

    • We collect and process personal data relating to you for the purposes of providing you with the services set out in this Agreement (including carrying out credit searches , managing your account and making payment collections). We will not use the data collected in relation to this Agreement for any other purpose.
  • Miscellaneous

    • This Agreement is exempt from the provisions of the Consumer Credit Act 1974 which means that you are not afforded the same rights and protections in law under that legislation as you would be if the Agreement was regulated.
    • If we do not enforce our rights under this Agreement at any time, we will not be prevented from doing so later.
    • Any notice or demand will be assumed to be properly served if served on you personally, sent by email to an address provided by you or left or sent by prepaid envelope addressed to you at your current address or last known address. If sent by first class post it will be assumed to have been received by you 48 hours after posting.
    • You may not transfer or assign your rights under this Agreement. We may transfer or assign all or any of our rights under this Agreement without your consent.
    • Unless it expressly states otherwise, this Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
    • This Agreement shall be governed by the laws of England and Wales, whose courts shall be the exclusive courts of jurisdiction over any claim or matter arising under or in connection with this Agreement.
    • We may vary the terms of this Agreement to reflect changes in applicable laws and regulatory guidance. We will provide you with reasonable notice if we have to make such a variation.