Customer Testimonials

I would like to tell you about how helpful I found Steve from your Servicing Department. He was so helpful, polite and I really appreciated his self assuring manner. He put my wing mirror back together. It was his attitude to helping me that most impressed me. Can you please tell him that I am very impressed with his service and he is a credit to your company.

Thank you to Bristol Street Motors Kings Norton Ford for the MOT on my car. Great service.

I am very satisfied with the service I received.

I have booked my 6th motability car from Bristol Street Motors Ford. The reason I have stayed with Bristol Street Motors is because the cars I have had over the years have always been reliable and the after service has always been excellent.

I came into your show room and enquired about a range of new cars. I was greeted by Zoe and after spending a pleasant 2 hours with her she had not only helped me with the information that i required but had also accompanied me on a test drive.

She had also managed to locate the exact specification and colour of car that i had asked for with a reasonable delivery date.

I must say i am very impressed with Zoe, she was smart, socialableand very professional.

I have had 3 lease cars in the past 3 years, and I have received nothing but excellent service, and it is a simple matter of not just having great customer service, but moreover the trust that I have in your staff. Keep up the excellent work.

Could I please say a heartfelt thank you to all of you for all the help and assistance that was shown to me when my vehicle came to you following a recent accident. Nothing was too much trouble and for this I thank you so much.

I have had the pleasure of dealing with you for more than 20 years now, both as a private and business customer, and I consider that throughout this time your reassuring presence, communication skills, technical and commercial knowledge, personality, common sense approach, courtesy, attention to detail, exceptional standards of customer service, wit and no-nonsense honesty, trust and integrity have been quite exceptional. Such 'customer service' in the fullest sense of the term is, in my experience, an increasingly rare commodity these days.

I just want to say a big thank you and how helpful the servicing team is at Kings Norton. I would recommend Kings Norton as a whole to anyone. The staff go beyond the limits of helping and they are all friendly and very helpful. Many thanks again

We are always treated well by all the staff. And your Sales Executive in particular has never failed to do a brilliant job. He, as much as anyone is the reason we decided to continue having our cars serviced with Bristol Street Motors. I can assure that he manages to cheer up his customers even when they feel they have little to smile about.

Very relaxed but professional approach. I felt able to ask even the simplest of questions and felt reassured that there was no pressure to make decisions.