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Fleet Aftersales Programme

To help make servicing more manageable for Fleet customers, the Mercedes-Benz Fleet After Sales Programme provides a range of special benefits to help you with your servicing and vehicle needs, every step of the way.

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Servicing More Manageable for Fleet Customers

Free Collection & Delivery

You don't always have time to drop off and collect your car to and from the Mercedes-Benz Retailer. That's why we'll pick up your car and deliver it back* - free of charge.

Free Fittings

If any of your exterior bulbs of wiper blades need changing when you bring your car in for a service, we'll replace them with genuine Mercedes-Benz parts with no additional labour charge.

Free Visual Health Check

Each time your Mercedes-Benz comes to us for service or repair work, we'll carry out a free visual health check which you can review before authorising any further work.

Free Wash & Vacuum

Nobody likes a dirty car, which is why we will ensure that your vehicle is washed and vaccummed, following any service or repair work, prior to being returned.

All ^link booking requests and queries will be responded to in a timely manner and, for complete transparency, no work will be undertaken without prior authorisation.

* Subject to availability and a 15 mile radius. ^ Subject to Retailer availability of StarView

Roadside Assistance cover as standard

Our Roadside Assistance cover lets you drive with confidence wherever your business takes you throughout the UK and Europe. If you ever encounter a problem on your journey, a trained technician is only a call away from getting you back on the road. Your complimentary cover includes:

Technical Breakdown

If you cannot start your car or go on with your journey for technical, legal or safety reasons, we will come out to you to get you back on your way.

Accident Assistance

In the event of an accident, we will ensure you are back on the road as soon as possible.

Minor Mishaps

If you are unable to start your car due to a minor problem, such as lost keys or a puncture, rest assured we will have you on the move again as soon as possible.

Vandalism/Attempted Theft

If vandalism or attempted theft leaves you unable to drive your car, we will be there to help.

Servicing Benefits

Drop & Go

We'll fit into your day without any fuss. Drop off your Mercedes-Benz between 8-10am, and we will have it ready to collect from 4:30pm until closing. If it's inconvenient for you to deliver or collect your vehicle, we can collect and deliver your car to your home or place of work.


With our Lounge option, you can make the most of our facilities in a way that suits you. With fixed appointment times, free wi-fi, a business area so you can work while you wait, reserved parking and a dedicated service manager as standard.


We know that you can't always afford to be off the road when your car needs attention, which is why we'll provide you with a Mercedes-Benz loan car while we work on yours.


Sometimes it's simply not convenient for you to bring your Mercedes-Benz in to us. We can collect your car from your home or work, between 8-11am and deliver it back to you before 6pm.

Contact us today on 0330 042 5007 to speak with a member of our fleet team