Very satisfied with the service received from the sales exec and the team, a minor issue found on collection was dealt with very quickly, efficiently, and fairly.
Friendly efficient service and we got exactly what we needed.
Excellent service from start to finish. The sales exec made everything so easy and relaxed making buying a new car that much more enjoyable. The whole team are a credit to the company nothing is too much for them the customer genuinely comes first which is why they get my repeated custom whether it's service or sales. Well done to all the team.
Excellent service, found me a fantastic car. Thanks to the sales exec.
Excellent service from the sales exec regarding the sale of my new civic. Very informative and reassuring of all aspects. The sale including the warranty, future service, etc. I would recommend them and your dealership to anybody.
The sales exec was very approachable and was happy to help with the needs I had at short notice, on the day I picked up the car.
Just collected a new Honda Jazz this morning from the sales exec who was very helpful in satisfying my many questions. They were very patient whilst explaining the various aspects involved in making the purchase and the documentation was impeccably presented. I am very pleased with the service received today and look forward to many times driving the new car. Thank you.
The sales exec is an absolute credit to Durham Honda, their professionalism is second to none, no problem is too big or small and the advice they offer when I raise any issues is invaluable. Staff like this is the reason I have been using Durham Honda for the past 10 years!
I just wanted to tell you I have been looking for a car since last October for my daughter for her 17th birthday on the 14th March 2020. I deliberated for several weeks about safety and quality and landed on a VW Polo but was advised to wait until early this year to look at detail. I have spent hours looking at Polo's and everyone was really helpful. I do feel the need to say a special thankyou to the sales person who made the experience so much easier. I found the car at Lincoln some 140 miles away and I telephoned and explained to them my position.They said not to worry they would do everything to help. This included videos of two cars. They made sure I was comfortable with my choice, offered to pick me up at the railway station which they did on the 17th January 2020. Their caring and supportive nature shone through. This day was their day off on leave and they even came in to work to sort out my test drive and ultimate sale. I cannot thank them enough for this and would ask you too send my thanks and wish them well in what will ultimately be a successful career. Many thanks all of you.
Extremely helpful and friendly service.The whole experience of purchasing the car was made enjoyable.
I have had an amazing experience with Newcastle Honda. The Sales Rep was so helpful and extremely friendly. They took my mental health into consideration throughout and made me feel welcomed and safe. The car is perfect and I love it to bits. Thank you for everything.
Excellent service from sales team. From start to finish of buying the car which suits our circumstances. Thanks.