An Updated Message From Robert Forrester, CEO

Following the latest announcement regarding Coronavirus restrictions, I would like to assure you that we are still here to support our customers and local communities during the current lockdown. Our sales teams are available by telephone and with an online virtual showroom for those customers who need new mobility solutions, and our aftersales teams are available for servicing, MOT and repairs to keep you on the road.  

Servicing and Aftersales 

All aftersales departments are classified by HM Government as ‘essential’ services and remain open to you. It's vitally important that your vehicle is well maintained and roadworthy, especially in these winter months. You can book your aftersales appointment on our website by clicking here. 

Remember, limited use of your car can affect crucial components such as batteries, tyres and brakes. We can give your car a thorough inspection, either in preparation for lockdown restrictions easing or to put your mind at ease if you still need your car for essential journeys. For full details about our Winter Health Checks click here.  

When bringing your car into our dealership, you will notice that our COVID safety procedures are well and truly established, and the feedback we have received from customers has been very positive.  People feel safe in our businesses. 

Sales Departments 

We can offer you a great range of solutions in helping you to buy a new or used car. This includes browsing, reserving or buying online, with Click and Collect and home delivery options available. 

Our sales teams are all still on hand to help with virtual appointments where you can explore your chosen car via video call or a telephone call to talk you through options and tailored packages to suit you. Whilst we cannot offer test drives, our 14-day money back guarantee on all used cars gives you comfort and peace of mind. 

In Summary:

• - Click and Collect safely from your local dealership
• - Free Home Delivery available on new and used cars within 30 miles using our COVID-19 safe delivery process 
• - We offer home delivery across the wider country at competitive rates 
• - Video Appointments – Have a personal video appointment with one of our Sales team to discuss your motoring needs. Available cars, finance packages, part exchanges and more can be discussed online and from the safety of your home
• - Telephone Call – We have sales teams available from 9 a.m. till 9 p.m. 
• - Live Chat – Our live chat teams are available online until 9 p.m
• - 14 Day Money Back Guarantee on all used cars

Find your local dealership here for more details.

	What you CAN do	What you can’t do
Sales	Buy a car online or by telephone with Click and Collect or home delivery   Book a video appointment with a Sales Executive live from the dealership    Claim a 14 Day Money Back Guarantee on all used cars	Visit the dealership for any reason other than to collect a vehicle or for servicing and maintenance.
Aftersales	Book and attend an aftersales appointment as normal

 

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 Robert Forrester, CEO