Customer Testimonials

Good service, pleased with the assistance given to me by the Sales Executive also the Sales Manager who found the car I wanted also the staff in general were very pleasant and helpful when you were in the showroom.

I have just left positive feedback on your website and thought I'd drop you an e-mail as all too often people only bother to do so when there is something negative to say.

I've just had a couple of tyres changed by Rapid Fit at Birmingham following a puncture and couldn't have been more impressed by the service.� We all know, particularly in this day and age, how important value for money is but the attitude of your Rapid Fit Manager and his team at Birmingham does you credit. It was not only the professional approach but also the �nothing is too much trouble' attitude and all done with a smile (an all too rare occurrence in the UK service industry these days) that impressed me.

I'll certainly be using your services again.

On 31st December last year I visited Bristol Street because my Mondeo was juddering. I expected to be able to �book' my car in so that work could start after the New Year break. I was delighted to be told that diagnostics could start straight away.�

I would like to extend my thanks to Service Receptionist who kept me fully informed as to progress and your whole team who completed the necessary diagnostics, fixed the fault, serviced the car, changed the brake fluid, loaned me a car and returned my car before the end of the day.

�This was the second time in 2010 that your team provided me with outstanding service as work carried out on my car in June was also completed on time and to a high standard.

Please pass on my thanks to those individuals who worked on New Year's eve and kept this satisfied customer mobile.

I just want to say a big thank you for my car. I love it. You have done me proud bless you. Thanks again

Just a note to say I am delighted with my new car and to let you know I was so pleased with the friendly helpful service I had received from your Sales Executive.�I had rung around to a few garages and she was the most willing to help in every way once again many thanks.

I recently brought a Mondeo from the Worcester dealership and was assisted by your Sales Executive. I was very pleased with the prompt and efficient service I received and also impressed with the sales executives knowledge and ability to help me choose the vehicle and other products.

I thought I would like to bring to your attention the quality of service at the above garage.

It was excellent.

My vehicle, a Ford Focus, had broken down and needed a replacement alternator.

The approach and help I received from your reception staff and mechanics was superb, and the coffee was a life saver.

 Thank you very much.

As and elderly customer, I would like to express my gratitude to the staff at Bristol Street Motors Hexham, for the service they gave me last week. I had to cancel two appointments for the winter check on my car, due to the snow cover and state of the road leading to my flat. The garage rang and offered to collect, service and return the car, which was a great help to me. I have dealt with Hexham garage for many years and have always received prompt and efficient service - especially welcome on this occasion.

I would like personally thank your Sales Executive he was very charming, extremely professional and made my car buying experience on a used car a joyful experience. I had been to several competitor garages that weekend and not one sales person was helpful or interested. I had become very dismayed until walking into your Gants Hill - Vauxhall garage where your Sales Executive greeted me with a smile and made us feel at ease. I will certainly recommend this garage.

Just wanted to say a a big thank you, for the service you provided use when buying our Citroen C1. Everything ran so smooth that's why we decided to buy a second car form you the Citroen DS3, again excellent service, very efficient. A credit to Bristol Street Motors, you went that extra mile to make sure everything went smoothly. A big thanks'.

The Derby branch provided an excellent service with particular thanks to your Vehicle Progressor who oversaw the process.

I want to pass on to you the excellent service I have had whilst purchasing 2 vehicles from your Used Car Salesman. I bought my Ford Focus back in March '10 and have recently returned to your Worcester dealership with a view of purchasing a KA for my daughter. Again, your Used Car Salesman dealt with me and it seemed that nothing was too much trouble. He found a lovely KA for my daughter. As it was my daughter's first car when she saw it for the first time she gave him a bit of a hard time (in a nice way!) as she wanted it perfect. He explained that it had only been delivered the evening before and he promised that it would be sparkling when she collected it. Sure enough it was and my daughter was so chuffed - she even gave him a hug!! Your Used Car Salesman is a credit to your company he seems to have 'the gift of the gab' in a nice way. He is not a pushy salesman, like some, and is understanding to the needs of the customer. Thank you!!!!