Kia Excess Return
£250 Cashback on Your Insurance Excess Free with Your Kia Purchase
Kia Excess Return Support
When the unexpected happens, Kia Excess Return helps take the sting out of insurance costs. If you've purchased a new or used Kia, you may qualify for a free £250 Excess Return Voucher, valid for 12 months.
Should you need to make a motor insurance claim, simply call Kia Accident Aftercare on 0330 102 8832 before contacting your insurer and you could receive up to £250 cashback toward your policy excess.
Why Use Kia Accident Aftercare?
Kia Excess Return is more than just financial help, it’s expert support when you need it most. Here’s what you get by calling Kia Accident Aftercare first:
- Up to £250 reimbursed towards your motor insurance excess
- Repairs carried out by a Kia Approved Bodyshop, using Kia Genuine Parts and approved methods
- Nationwide recovery if your Kia is unroadworthy
- A courtesy car while your vehicle is repaired (subject to availability)
- Full claim handling and liaison with your insurer on your behalf
Eligibility Criteria
To qualify for the Kia Excess Return Voucher, you must:
- Be a retail customer who has purchased a new or used Kia from an authorised Kia Dealer
- Ensure the voucher is registered at the time of purchase
- Have the voucher activated prior to any incident
- Report your claim via Kia Accident Aftercare before contacting your insurer
- Only one voucher can be issued per vehicle. The voucher is valid for one year from its start date and can be used only once.
How It Works
If you're involved in an accident and need to make an insurance claim:
Call Kia Accident Aftercare first on 03301 028832
The team will manage your claim and direct you to a Kia Approved Bodyshop
Once the repair is complete and your insurer has settled the claim, you’ll be reimbursed up to £250 of your excess
For example:
If your insurance excess is £350, you’ll only be out of pocket for £100 as Kia Accident Aftercare will cover the remaining £250.
Keep Control of Your Claim
Contacting your insurer first may limit your options. By calling Kia Accident Aftercare before anyone else, you retain the right to:
- Choose where your vehicle is repaired
- Receive the full benefits of your Excess Return Voucher
- Ensure your car is restored to manufacturer standards using Kia Genuine Parts
- Take the stress out of post-accident recovery. Kia Excess Return helps protect your wallet while your Kia is repaired by the experts.
Terms and Conditions of the Excess Return Voucher
1. The Free Excess Return Voucher is available to retail customers who purchase a new or used Kia from a Kia Dealer.
2. The voucher is valid for one year from its start date and can only be used once. Only one voucher can be issued per vehicle.
3. The voucher is not valid for standalone glass claims, misfuelling claims or Motability vehicles.
4. The voucher only applies when the claim is reported to, accepted and managed by Kia Accident Aftercare and the accident repair is carried out at a Kia Approved Bodyshop.
5. Following an accident, regardless of who you are insured with, you must call Kia Accident Aftercare first on the dedicated 03301 028832 number. If you call any other Kia number or your insurer first, or without our instruction, the voucher will be void.
6. Where Kia accepts and completes the vehicle repair, Kia will pay up to £250 as cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. The repair cost must be settled by your insurer. Once the repair is completed and your insurer has settled the claim, Kia will refund you £250 or the value of your excess whichever is the lower. You will need to provide proof that you have paid your excess in order to claim on the voucher. Nothing in this offer obliges Kia to accept any vehicle for repair. The voucher is not valid if your vehicle is deemed a total loss.
7. Where Kia manages the vehicle repair, Kia will do so in conjunction with your motor insurer if the accident was your fault, or the other driver’s insurer if they were at-fault and if they have accepted liability.
8. Accident recovery is provided for unroadworthy vehicles when you call Kia Accident Aftercare first and Kia handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.
9. A courtesy car is provided subject to availability for accident repairs carried out by a Kia Approved Bodyshop when you call Kia Accident Aftercare first and Kia handles your insurance claim on your behalf. Kia will provide a repairer courtesy car if the incident is your fault, or if the incident is not your fault, Kia will aim to provide a hire car of a similar size to your own vehicle. A courtesy car is not available for standalone glass claims or if you are claiming on Kia Free Driveaway Insurance.
10. In some instances where your insurer may not let Kia report the claim to them on your behalf, Kia will ask you to report to them advising that you are using Kia Accident Aftercare service with a Kia Approved Bodyshop.
11. This offer may be withdrawn at any time.
12. The voucher must be active before the incident occurs in order to be valid. The incident must take place between the validity dates shown on the voucher.