Customer Testimonials

I would like to say thanks to Eddie for the most wonderful Customer Service. He did far more than we expected and certainly delivered outstanding Customer Service in a difficult situation. Nothing was too much trouble and we would like to thank him for the service he gave us.

My car was in your Vertu Honda Newcastle branch for a check on the brakes. Everything was actioned with no issues whatsoever by Neil (Service Dept), my car was returned back to me in immaculate condition.

Thank you - it is much appreciated, please pass my regards on to your Newcastle staff.

Hi just a short note to express my thanks again to newcastle honda, especially to your sales executive andy who went the extra mile to find me the car I wanted.I think this is about the fifth car ive bought from vertu and it certainly wont be the last. Thanks again newcastle honda and all the best. Mr J Kirvan

Just a short note to say many thanks to Vertu Newcastle Honda and especially Andy your Sales Executive, who went beyond the call of duty to provide a great service.

I had my Honda Accord serviced in Vertu Honda Newcastle and I just wanted to send a message to say how excellent I found the overall service to be.

From the lady that rang me to book it in, to the guys on the service desk at the Dealership, I thought the overall service was fantastic.
Very friendly and helpful staff and everything was done as and when I had asked for.

Also, as always the vehicle was immaculately cleaned when I collected it. Very impressive.

Thanks again to all involved.

I have been delighted by the exceptional service offered by Vertu Honda Newcastle when purchasing a new Honda CR-V.

Andy went out of his way in offering value for money and outstanding customer care. I was also very impressed with Chad, who sourced the new vehicle.

I will not hesitate in recommending the Vertu network for customer care and value for money.

Thank you.

Following on from the recent purchase of our new Honda CRV, I would like to thank you and all your staff at Vertu Honda Newcastle for the professional and courteous manner with which we were dealt.

I would also like to thank Adam for his patience and care dealing with our transaction, he is a very capable young man indeed.

I would have no hesitation in returning in the future or recommending you to others.

Hi
Just to say I was delighted with the service I received from the Staff at Bristol Street Motors Newcastle. Please pass on my thanks to all concerned.

The salesman John was very helpful and I always felt he was genuinely trying to get the right deal for me on my new Jazz.Top marks to John and Honda

The service received by Trudie and the team was fantastic, excellent personal touches!!

I would just like to tell you that over the last few weeks, when my Honda CRV has been in for a service and some repairs with you. I have been very pleased with the customer service we have received.

This is the first Honda I have bought, having previously owned Toyotas. The salesman Andrew was a pleasure to deal with, he went out of his way to accommodate me. I really can't praise him enough.
When I came to collect the car tonight I was nervous, very nervous to part with my car but again he put me at ease and the way in which he surprised me with my new car was unbelievable. I would certainly recommend Andrew and Vertu Honda Newcastle to everyone I know.

Neil from Vertu Honda Newcastle has dealt with my issue over the last couple of days and has throughout been very polite, professional and honest with me to the point I would like to say a quick good word about him. Neil has been a pleasure to deal with and answered every enquiry i made of him quickly and has kept me up to date with what was going on with the car.

I look forward to using this dealer again in the future.