Customer Testimonials

We have dealt with Bristol Street Motors for many years. Starting with a Ford Capri, 2 Cortinas, 1 Escort and 3 Fiestas. We have always been satisfied. We recently decided to our car. We visited Bristol Street Motors at Stoke Ford for the first time last week, we would like to bring to your attention the fantastic treatment we received from your Used Car Sales Executive. We did not at any time feel pressured into buying anything. We were treated with the utmost kindness. Your Salesmen guided us in the right direction of which car to buy. Unfortunately you did not have the vehicle we wanted in the colour we wanted so you Sales Manager took steps to locate one at another branch. Your Sales Executive explained everything about the car we bought, so much so we felt as though we had been driving it for ages. We cant praise him enough. We will certainly recommend Bristol Street Motors and your excellent staff to our friends and relatives. We only met you Sales Executive for the first time last week. Besides being extremely satisfied for the for the time and trouble he took with us we feel as though we have made a friend for life.

Thank you very much for all your help in sorting out the problem with the car. It was so refreshing to find a company who stand by their customer care when things go wrong. I was very impressed with the way you have dealt with the problem. It is very nice to find a company who you can recommend and know they would not let you down.

Service experience - Completely satisfied.

Had my MOT at the above dealership and would like to comment what great service from booking in at reception to the pick up of my car later, good price for a valued customer. Keep up the good work.

One completely satisfied customer.

The dealership very good at letting me know what was happening and was very helpful with giving me the use of a courtesy car the staff were also very pleasant and courteous.

I wanted to take an opportunity to thank you and your team for the service I received during a recent visit to your garage. Having recently purchased a used Ford Focus I decided to book it into your dealership to continue the main dealer service history. Given the registration and age of the vehicle I was a little sceptical on how it would received but I need not have worried, and was very pleased with the customer service and reception I received. Overall I had a pleasant experience and working in the motor trade I understand the value of customer service, and taking an interest in your customers regardless of the age of vehicle your presented with, I appreciate my Ford is an older model but nether the less the interest and attitude of your staff remained positive and very helpful. I will certainly consider your garage for any residual work and look forward to continuing my service history with you.

Thank you so much for you commitment to us, we are very grateful that help us through a very difficult situation.

I would just like to say a big thank you to you and your team for being so helpful and efficient over the past week, Bristol street motors in conjunction with LV insurance have made everything so stress free and straight forward and have got me back on the road in under a week of my accident many, many thanks to you all.

We want to draw attention to the excellent personal service provided by you Sales Executive when we purchased our daughter's Ka from your Stoke dealership. He was polite, friendly and made the buying process easy and hassle free.

I wanted to take this time to say how impressed I was and to say thank you. I look forward to continue with this service in the future.

Could I please say a heartfelt thank you to all of you for all the help and assistance that was shown to me when my vehicle came to you following a recent accident. Nothing was too much trouble and for this I thank you so much.

I would just like to bring to your attention the fantastic service I have received whilst dealing with the Service Dept. Your Service Receptionist, in particular, has been an absolute star. When I came into the dealership on Sat, 12th March , Annie greeted us warmly, showed deep knowledge regarding the fault my car was presenting with, I can bestow nothing but praise on all of the staff at Bristol Street from the receptionist to the workers behind the scenes and I will certainly recommend your service to anyone who listens!