Customer Testimonials

We have dealt with Bristol Street Motors for many years. Starting with a Ford Capri, 2 Cortinas, 1 Escort and 3 Fiestas. We have always been satisfied. We recently decided to our car. We visited Bristol Street Motors at Stoke Ford for the first time last week, we would like to bring to your attention the fantastic treatment we received from your Used Car Sales Executive. We did not at any time feel pressured into buying anything. We were treated with the utmost kindness. Your Salesmen guided us in the right direction of which car to buy. Unfortunately you did not have the vehicle we wanted in the colour we wanted so you Sales Manager took steps to locate one at another branch. Your Sales Executive explained everything about the car we bought, so much so we felt as though we had been driving it for ages. We cant praise him enough. We will certainly recommend Bristol Street Motors and your excellent staff to our friends and relatives. We only met you Sales Executive for the first time last week. Besides being extremely satisfied for the for the time and trouble he took with us we feel as though we have made a friend for life.

We can't praise the Sales Executive enough. We will certainly recommend Bristol Street Motors and the excellent staff to our friends and relatives. Thanks from two very satisfied customers.

Even with some technical issues the Service Receptionist was most professional.I am aware of good training but feel this person excelled under a very stressful situation. Well done.

I am very satisfied with the excellent level of customer service provided, questions were met with very clear answers and communication was excellent! The quality of the used car I have purchased is excellent. I am very pleased with the service of Ford Glasgow and Macklin Motors and will recommend to friends and family! Thank you!

Cannot fault the help and service I had when buying the new school minibus. I am extremely glad I chose you for the purchase and would not hesitate to recommend and use you again.

I have had the pleasure of dealing with you for more than 20 years now, both as a private and business customer, and I consider that throughout this time your reassuring presence, communication skills, technical and commercial knowledge, personality, common sense approach, courtesy, attention to detail, exceptional standards of customer service, wit and no-nonsense honesty, trust and integrity have been quite exceptional. Such 'customer service' in the fullest sense of the term is, in my experience, an increasingly rare commodity these days.

The staff are polite, pleasant, friendly person who will give you the facts rather than the fiction. Always a pleasure doing business with them, and deserve recognition for the outstanding work they do.

I was very happy with the whole experience, everything was dealt with in a very honest and genuine way. I was treated very well.

The dealer kept in constant contact with me to ensure I knew everything about the purchase of my new car.

The whole process ran smoothly from start to finish.

The salesperson was very good - he explained everything for me that had not been explained in the past in terms of finance and was not at all pushy - he helped me to find the best deal without trying to influence one way or the other. This was very much appreciated. He could not have been a better salesperson to be honest.

The dealer took time to speak to me properly, understanding my needs. He recommended a vehicle that I liked that was the right car, at the right time, at the right price.

Excellent Service.