Customer Testimonials

I telephoned Bristol Street Motors Durham regarding a replacement key for my Ford Focus. Debbie, Leanne and Wayne were amazing and I left with a new key shaft that works perfectly. I can't thank them enough for their help as I thought it was going to be very expensive. They seemed to go the extra mile to find a solution and I was very grateful. Thank You!

Really impressed with your friendly and helpful service at Carville Durham and would definitely recommend you to family and friends. I would especially like to thank Dean for making the sale go through so smoothly and making everything so easy to understand. Well done!

My Ford Fiesta had its first annual service yesterday and I have no complaints whatsoever.
I delivered the car at 8.00am and received a message that it was ready for collection at 10.15am.
I collected the car at 10.30 - no problems.

Thank you to everyone at Bristol Street Motors for the stress free experience and particularly to the receptionist Jacqueline.

I am very happy, I love the banter of the staff, I think Chris out did himself and achieved the almost impossible.

I am writing to say thank you for the excellent customer service I received recently when visiting Bristol Street Motors Ford.

My KA needed new clips for the bumper and the body shop manager was extremely helpful and quickly sorted the problem for me.

It's not very often that people are so helpful and when they are it is much appreciated and should be recognised. I would be very grateful if you would pass on my thanks.

This is the fourth Ford we have purchased from Bristol Street Motors via Lewis and every time he has been professional and courteous, finding a deal to suit our needs and going the extra mile with customer service. The process of buying a car can often be stressful but thanks to Lewis everything was taken care of without problem and the transaction was hassle free. We cannot recommend him highly enough, he is a credit to your company.

We wouldn't buy our cars from anyone else!

I just wanted to comment on the excellent service I received at Macclesfield Ford from the Reception & especially from the mechanic Chris.

I would like to say a big thank you for outstanding customer service on my car which was serviced at Bristol Street Motors at Stoke On Trent. I would like to say that I am completely satisfield with the work which was carried out on my car and also for how very quick I got my car back .

The dealer, Becky, was amazing! She was polite, informative and a very nice person, making my experience at Bristol Street Motors amazing and I'd definitely reccomend to friends!

I would like to say a very big thank you to Bill and his team at bristol Street Motors Durham. I always leave a happy and satisfied customer. This is the reson i always insist on using the Bristol Street Motors Durham service department. Bill is an excellent manager and has a great team.

I would like to say how well we were treated by your team yesterday, everyone was most polite and helpful.

Thank you.

Hi Andi..please let me place on record the professional yet friendly manner in which you conducted the sale of my new c-max. I came away really satisfied with both the deal and the whole
buying experience....well done.