Customer Testimonials

We have just bought a new Seat Ibiza and wanted to tell you how impressed we were by the service provided by the sales executive. He had a friendly, knowledgeable approach, explaining options in detail, and was efficient in all of his communications - phoning/emailing when promised. He made the whole experience of receiving the new car special - especially the part where our children got to 'unwrap' it! I would definitely buy a car from this dealership again and will recommend it to my friends. Many thanks!

Bristol Street Motors Derby SEAT are a joy to deal with. They made the information female friendly and made everything clear. They are also effortlessly charming which makes a trip to the dealers a rather lovely experience. I adore my SEAT Mii TOCA and I would recommend the dealers (and have done) to others.

I brought my car in for its first service today and just wanted to thank you for the pleasant experience it always is when I visit Bristol Street Motors Seat Derby. It feels like I am visiting friends who are always please to see me and the confidence this provides that my car is in safe hands and receiving the very best of attention.

Your sales executive did an excellent job of providing me with a Lease Car. She answered every question I had with great knowledge and provided a fantastic assurance of the service that SEAT provided. Sue's attention to detail is second to none!

The sales executive was exceptional. He was personable and didn't rush us. By far the best customer service I have experienced anywhere in a long time. He did everything he said he would and even gave us a call to check everything was ok a few days after we picked up the car.

Outstanding customer service from your service team. Excellent telephone manner and empathy. Your help was greatly appreciated.

I would like to pass on my thanks to the Bristol Street Derby Seat team who have just helped me in buying my second new car from their dealership � although I live in Bristol I travel the 300 mile round trip back to Derby for buying and servicing my cars because their customer service is so exceptional The team Derby Seat continue to provide unbeatable customer service and it is for that reason I will keep returning to them � even if it involves an extra 300 miles!

Your sales executive was excellent and very pleasant. I must add we are really pleased with the car. Many thanks

Both me and my wife would like to congratulate you on a very well managed and professional service, i would particularly like to thank the sales executive for all his efforts. i would also like to thank the team for all their professionalism, paitence and attention to detail, we found them pleasant and paitent. this is the first time we have purchased a new veichle and we were not rushed or pressured. Everything ran smoothly. you have a good team up at Bristol Street Motors Derby who are willing to put the time and effort in.

The sales executive was excellent, fully explained everything throughout and was never pushy at any stage.

Great customer service, everyone went out of their way to provide everything needed, and I didn't feel rushed.

The sales executive has been extremely helpful and nothing has been too much trouble for him.