Bristol Street Motors Lichfield Vauxhall Wins 10th 'Customer Excellence Award'

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A car dealership team posing proudly around a blue car inside a showroom. The man in front, dressed in a blue suit and red striped tie, holds a clear award plaque that reads 'Customer Excellence Award 2023, Bury St. Edmunds Motors Lichfield, Vauxhall.' Six other staff members stand behind the car, smiling. A banner on the right side says 'Be part of something electric.' The scene represents a professional team in a dealership offering used cars and new cars.
A car dealership team posing proudly around a blue car inside a showroom. The man in front, dressed in a blue suit and red striped tie, holds a clear award plaque that reads 'Customer Excellence Award 2023, Bury St. Edmunds Motors Lichfield, Vauxhall.' Six other staff members stand behind the car, smiling. A banner on the right side says 'Be part of something electric.' The scene represents a professional team in a dealership offering used cars and new cars.

Derek Webb, General Manager of Bristol Street Motors Lichfield Vauxhall with colleagues

Bristol Street Motors Lichfield Vauxhall has once again demonstrated its unwavering commitment to exceptional customer service by receiving a Vauxhall Customer Excellence Award for the tenth consecutive year.

This prestigious accolade is a testament to the dealership's dedication to providing outstanding service experiences to its customers.

The Vauxhall Customer Excellence Award, which was given to only 22 dealerships this year, is for significant recognition in the automotive industry. It underscores the consistent efforts of dealerships in delivering top-tier customer satisfaction. The winners are selected based on a comprehensive evaluation of customer recommendations, derived from purchase and service satisfaction surveys.

Derek Webb, General Manager of Bristol Street Motors Lichfield Vauxhall, expressed his pride in receiving the award: "This recognition is not just an award, it's a reflection of our team's relentless pursuit of excellence in customer service. For ten years, we've been placing our customers at the heart of everything we do, and this award is a testament to that commitment. It's an honour to be acknowledged by both Vauxhall and our customers."

Robert Forrester, Chief Executive of Bristol Street Motors, added: "Receiving the Vauxhall Customer Excellence Award for the tenth year in a row is a remarkable achievement for our Lichfield Vauxhall dealership. It exemplifies the high standards and dedication of our teams across the Bristol Street Motors network. This award reinforces our commitment to providing an unparalleled customer experience and sets the bar for excellence in the automotive industry."