Your Vehicle
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Regular servicing keeps your vehicle safe and performing at its best. But the thought of your Motability Scheme car being off the road? It can be daunting.
When you join the Motability Scheme there's no need to stress about servicing and MOTs. Our Motability Scheme specialists understand your mobility needs and take care of the hard work for you and help you stay mobile with a courtesy car.
Don't worry about any unexpected bills, all Motability Scheme servicing and MOT costs are included as part of your worry-free package.
Important: For any cancellations or amendments, please contact 0330 178 1978
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During your Motability Scheme service our technicians will complete a comprehensive inspection of your vehicle, which usually includes the following checks:
Depending on manufacturer requirements there may be some additional checks on items such as brake pads or filters. If you're unsure what checks your car needs, get in touch with your managing dealership and we'll be happy to help.
Life doesn't stop because your car needs servicing, and we'll always try and provide you with a courtesy car to keep you mobile.
We recommend contacting your managing dealership ahead of your service appointment to arrange a courtesy car. If a courtesy car isn't available, don't worry. We will try our best to accommodate you and make other arrangements.
To make servicing your Motability Scheme car that little bit easier, we also offer a collection and delivery service. To arrange collection and delivery, contact your dealership before your appointment.
An MOT is a legal requirement that also forms part of your Motability Scheme lease agreement. It's important that your MOT is carried out in good time, before the end of the standard three-year lease. An MOT must be carried out whether you intend to hand your car back or extend your current agreement.
During your MOT appointment, sit back, and relax in our comfortable space with complimentary refreshments and Wi-Fi.
Is your Motability Scheme car performing at its best? Our vehicle health check will help you find out.
Whenever you bring your Motability Scheme car into one of our dealerships for a service or MOT, we'll complete a free vehicle health check. A vehicle health check is a full inspection from bumper to bumper, looking at important areas such as brakes, wheels, and tyres.
After the check, you'll receive a video covering the overall health of your Motability Scheme car, which also highlights any issues found.
As part of your worry-free Motability Scheme package, you will receive RAC breakdown cover for the full duration of your lease. In the event your Motability Scheme car breaks down, pull your vehicle over to a safe space and call 0800 73 111 73 immediately. To help RAC assist you as best they can, their specialist team will ask for important information including:
RAC phone lines are open 24/7 and technicians aim to be with you within 45 minutes.
Do Motability Scheme cars have to be serviced?
Do Motability Scheme cars need an MOT?
Do I need to pay for a service or MOT on my Motability Scheme vehicle?
What happens if my Motability Scheme vehicle fails its MOT?
Do I have to pay for repairs on my Motability Scheme car?
What happens if my Motability Scheme car gets written off?
I've been involved in accident - what should I do?