Why is car servicing important?
Regular car servicing ensures that your car is performing at its best. It can also reduce the likelihood of any worn, damaged, or unsafe parts causing a breakdown or accident. With a full-service history, you could also benefit from a higher valuation should you decide to sell your car.
How regularly do I need a car service?
Every car and manufacturer are different. It's important to check your vehicle handbook to learn more about recommended car servicing guidelines.
Why should I choose Vertu for my car service?
You can be confident that your car is in good hands with us. We are part of one of the UK's largest automotive retailers with dealerships across England and Scotland. All work is completed to the highest standards by our manufacturer-trained technicians. We also offer customer service support seven days a week.
To help you relax while your car is being serviced, you can take advantage of our comfortable customer lounge. Here you can enjoy complimentary Wi-Fi and refreshments. You can also make use of hot desk facilities and play areas for children at many of our dealerships.
How do I book a car service?
Quickly book your next car service using our online booking form.
What type of service does my car need?
The type of service your car needs will depend on your car's annual mileage and age, as well as recommended guidelines from your manufacturer. We offer both interim and full servicing. To learn which one is best for you contact your nearest Vertu dealership.
Do you offer service plans?
With Priority Service Plan, you can spread the cost of car maintenance with convenient monthly payments. You can also save 25% compared to one-off service rates.
What is the price of a service?
Our car service pricing is based on your car and the type of service carried out. We believe in fair and transparent pricing, which is why all work carried out matches the quoted price.
How long will my car service take?
You can expect a full service to last around three hours, while an interim service will last around 90 minutes. If any additional work is required this could be longer but your technician will keep you informed.
What happens if my car requires additional work?
If any additional work is identified during the service, we'll discuss the next steps with you. We will confirm that you are happy with the recommendations and agree any extra costs in advance.
Do you offer electric and hybrid car servicing?
Our technicians are trained in carrying out full and interim services on electric and hybrid cars across all our dealerships.
What does a new car warranty cover?
New car warranties can differ based on the manufacturer. It's important to check your vehicle handbook to confirm specific items that are covered. The dealership where you bought your car can also help.
There are certain things that can void your warranty and it's worth keeping this in mind.
These include, but are not limited to:
- Exceeding mileage limits
- Overloading your vehicle
- Not regularly servicing your vehicle
- Using the wrong type of fuel and unapproved fluids
- Vehicle modifications
- Vehicle misuse
- Aggressive driving
Other items that are not covered by a warranty include oil, antifreeze, and brake fluid. As well as tyres, windscreen wipers, and typically scratches or cosmetic damage.
Your warranty terms may differ if you have an extended warranty. Always make sure to confirm specific terms with your warranty provider.
Is an MOT failure covered by a car warranty?
MOT failure is not covered by your car warranty as it's a government requirement.
Why should I take out an extended warranty?
An extended warranty is a great way to get extra peace of mind. As well as additional cover, all repairs or replacement parts are covered by the warranty provider (specified in your contract).