The Importance of Service Scheduling for Motability Scheme Customers

Hannah Brookes, content author
Hannah BrookesAutomotive Correspondent

When you lease a car through the Motability Scheme, servicing and maintenance are included as part of your package. That takes the worry out of unexpected bills – but it doesn’t remove the need to stay on top of your service schedule. 

Regular servicing keeps your car safe, reliable and running at its best. It’s also a condition of your lease agreement. Missing a scheduled service could affect your vehicle’s warranty and leave small problems to develop into bigger ones. 

Here’s why service scheduling matters and how Vertu makes the process simple from start to finish. 

What your lease covers 

One of the biggest benefits of the Motability Scheme is its all-inclusive lease package. Your regular servicing, routine maintenance and any repairs caused by general wear and tear are all covered. MOT costs are included too, along with RAC breakdown cover, insurance and vehicle tax. All you need to pay for is fuel. 

During a routine service, manufacturer-trained technicians carry out a thorough inspection of your vehicle. This typically covers engine oil, coolant levels, windscreen washer fluid, lights and tyre tread. Depending on the manufacturer’s requirements, additional checks on items such as brake pads or filters may also be included. 

Why staying on schedule matters 

Servicing your car in line with the manufacturer’s recommended schedule is more than good practice. It’s part of your Motability Scheme lease agreement. Keeping to that schedule protects your vehicle’s warranty and helps avoid issues that could leave you without your car at an inconvenient time. 

Routine servicing picks up early signs of wear before they become costly or disruptive. Brakes, tyres, fluid levels and engine components all benefit from regular checks. A car that’s serviced on time is safer to drive, more efficient on fuel and less likely to develop faults between appointments. 

For Motability Scheme customers specifically, staying on schedule also helps ensure a smooth handback at the end of your lease. A complete, up-to-date service history is one of the things the Scheme looks for when your agreement ends. 

How to check your service schedule 

At the start of your lease, a servicing schedule is agreed based on either set time intervals or mileage milestones. Each manufacturer sets its own schedule, so yours may differ from a previous vehicle you’ve had on the Scheme. 

There are two easy ways to check when your next service is due. Your Motability Scheme online account shows your next service date under the ‘Current lease’ section. Alternatively, your manufacturer’s handbook – provided when you collect your vehicle – contains a dedicated servicing section with the full schedule. 

If you’re unsure about anything, your managing dealership can confirm exactly when your car is next due in. 

How Vertu makes servicing easy 

When you join the Scheme through Vertu, you’re assigned a managing dealership. All of your servicing and MOT work is carried out there by manufacturer-accredited technicians using the latest tools and genuine parts. Our colleagues are Motability Scheme trained, so they understand your mobility needs at every visit. 

We know that being without your car can feel daunting, which is why we aim to provide a courtesy car to keep you mobile while your vehicle is in for its service. We recommend contacting your managing dealership ahead of your appointment to arrange one. 

If getting to the dealership is difficult, we also offer a collection and delivery service. Just let us know when you book and we’ll arrange the rest. 

Every time your car comes in for a service or MOT, our technicians carry out a complimentary Vehicle Health Check. This is a full bumper-to-bumper inspection covering brakes, wheels, tyres and other key areas. Afterwards, you’ll receive a video walkthrough highlighting the overall health of your car and any issues found. 

Your Motability Scheme MOT 

Standard Motability Scheme leases run for three years, and your car will need one MOT towards the end of that period. If you choose to extend your lease beyond three years, an annual MOT is required from that point onward. Your managing dealership will get in touch when your MOT is due to book an appointment. 

MOT costs are fully covered by your lease, so there are no unexpected bills. If your car does need attention following its MOT, general wear and tear repairs are included too. 

Who can join the Scheme? 

To lease a car through the Motability Scheme, you need to receive one of the following qualifying mobility allowances: Personal Independence Payment (PIP) enhanced mobility component, Disability Living Allowance (DLA) higher rate mobility component, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment (AFIP). If you’re eligible, you exchange part or all of your allowance to cover the cost of your lease. 

Book your service with Vertu 

Keeping your Motability Scheme car serviced on time protects your safety, your lease agreement and your peace of mind. At Vertu, our Scheme-accredited colleagues are here to take care of the hard work – from booking your appointment to keeping you mobile while your car is with us. 

Ready to book? Contact your local Vertu dealership or book a Motability Scheme service online today. 

Book a Motability Scheme service